FAQ
Can I still order online? What about the stores?
You can still purchase online from Sensi Seeds (www.sensiseeds.com), and from our stores. While some customers were experiencing shipping delays during the height of the pandemic, we’re pleased to announce that delivery times are now back to normal.
All our stores (three in Amsterdam, one in Barcelona), have now re-opened, and we have measures in place to ensure your shopping experience is as safe as possible.
Please refer to the following links for the current opening hours:
How long will I have to wait for my delivery?
There are no delays in shipping at present. This means that you should receive your order within the usual delivery time. PostNL is still reporting potential delays for international shipments, but we’re not under the impression that Sensi Seeds customers are majorly affected at the moment.
What if there’s a problem with my order?
Our online customer service team is on hand to assist with any issues not covered in this FAQ.
How can I reach customer service?
You can reach us by email at: [email protected], and we’ll get back to you as soon as possible. Please note, as the team is currently operating from their…